Last Update: July 2024.

Thank you for shopping with Batmag. We are committed to providing you with a seamless shopping experience. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased from us.

Shipping Methods

All orders marked as “In Stock & Ready to Ship” will be dispatched within 0-1 business days. Please note, once you place the order we’re unable to change the shipping address and contact details, so please triple-check all your shipping details before submitting the order. 
We offer free tracked shipping for the continental US, with deliveries between 2 and 4 days (farter from the east cost, longer shipping will take).

International Shipping 

We currently ship to locations within the United States only. For international orders, please contact support.

Estimated Delivery Times

The estimated delivery times provided are approximate and may vary based on factors such as delivery location or carrier delays. We make every effort to ensure your order reaches you within the estimated timeframe.

 

Shipping Restriction

We reserve the right to restrict shipping to specific addresses if we have reason to believe that a delivery cannot be completed safely or legally.

Order Tracking

Upon shipment of your order, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Delays

While we strive to ensure timely delivery, please be aware that unforeseen circumstances, such as weather events or carrier delays, may occasionally impact delivery times. We appreciate your understanding in such situations.

Order Cancelation

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

Contact Us 

If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at :

Email Address : info@bat-mag.com
Phone: +18304020623